Business Development Representative (Remote)

Customer Support · Ptuj, Slovenia
Department Customer Support
Employment Type Full-Time
Minimum Experience Experienced

Are you a passionate sales representative who loves helping prospects evaluate new solutions? Do you like training and assisting users with their setup? Do you like problem-solving, and consulting? Are you results-oriented and motivated by achieving your goals? Then you might be a perfect fit for our Business Development Team.

Responsibilities include: 

  1. Providing timely, accurate, and valuable assistance through chat and email to thousands of Databox users. 
  2. Building dashboards and setting up additional features to help prospects evaluate the Databox software.
  3. Referring prospects to our Sales Team for additional assistance and working with them to convert prospects into customers.
  4. Collaborate with our Technical Support team to investigate and resolve complex cases.
  5. Provide insights and feedback to cross-functional teams and inform the development of new programs and initiatives.

This role offers extensive and ongoing sales, customer support and customer success training and coaching along with  competitive compensation and the opportunity to double your earnings in 1-3 years based on performance. 

Excellent written and verbal English skills are required.

Additionally, the ideal candidate has: 

  1. 2+ years experience in a sales, customer support or customer success role, ideally in a B2B software company.
  2. Experience using popular marketing, sales, and business SaaS software tools like Google Analytics, Google Ads, Facebook Ads, HubSpot, Intercom, Active Campaign, Quickbooks, and any of our other 70+ integrations.
  3. Experience using business intelligence tools like Databox.
  4. Active-listening, discovery and qualification skills

Business Development Representatives help prospects through live chat and email tickets. They also help prospects build dashboards and set up other features within their account. Business Development is also responsible for identifying prospects who would benefit from additional assistance and connecting them with our Sales Team. Once you’ve learned the necessary skills and knowledge, you’ll have the opportunity to move into other roles. 

Location: We are looking for the best possible in the world, regardless of location. So, this position is an opportunity to work in a high-growth company with a flexible schedule and location.

Our team is distributed globally across several continents with concentrations of team members in Slovenia (Ptuj, Ljubljana), USA (Boston), Serbia and more. For team members from Slovenia, we also offer access to a co-working space in Ptuj, Slovenia, with a well-stocked kitchen full of cold drinks, fresh fruit, and snacks.

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  • Location
    Ptuj, Slovenia
  • Department
    Customer Support
  • Employment Type
  • Minimum Experience